Support
Replies from your docs in minutes, with handoff to staff when needed.
01Riak Automation
AI that answers customer messages and follows up every lead, around the clock.
We set up simple AI flows for support, sales follow-up, and weekly reports. You see what the system does and how we measure it. No big promises.
Leads
Fast first reply plus polite follow-up until sales takes over.
Reports
Weekly recap and content drafts from your data, approved by you.
02Problems we solve
Small leaks that cost real money.
01
Slow replies
Messages wait hours. Customers leave. Leads cool off.
02
Repeat work
Staff answer the same five questions daily instead of doing deep work.
03
Messy data
Numbers live in three sheets. No one trusts the recap.
03Process
Audit, Build, Test, Monitor.
Remote and async. One contact person on your side is enough.
01
Audit
We map one flow, list inputs and outputs, and agree on scope in writing.
02
Build
We connect your tools with n8n, docs, and a tested prompt. No API keys in the browser.
03
Test
We run sample chats and data checks. You approve before go live.
04
Monitor
We review logs monthly and fix maps when your sheets change.
04Packages
Fixed scope, clear price.
English prices in USD. Indonesian pages show IDR. All prices are starting prices.
Customer Support Assistant
from $1,200 setup + from $400/mo
Duration: [ISI_DURASI]
Included
- Chat for website plus WhatsApp connection
- Answers from your docs and product notes
- Handoff to a human when confidence is low
- Basic log of questions and answers
Not included
- No custom mobile app
- No guaranteed resolution rate
Lead Follow-up Automation
from $1,500 setup + from $500/mo
Duration: [ISI_DURASI]
Included
- Instant reply to new leads, around the clock
- Follow-up sequence with clear stop rules
- Lead log in a sheet you already use
- Alert to sales when a lead replies
Not included
- No ad spend management
- No guaranteed close rate
Reporting and Content Automation
from $2,000 setup + from $600/mo
Duration: [ISI_DURASI]
Included
- Weekly sales or ops report from your data
- Draft posts from approved notes and data
- Human approval step before anything is sent
- Simple archive of reports and drafts
Not included
- No fully automatic posting
- No guaranteed reach
Pilot Sprint
$900 fixed scope
Duration: [ISI_DURASI]
A scoped fixed price pilot. Limited slots: 2 per month. In return, you may allow a case study. This is optional.
Payment options: [ISI_METODE_PEMBAYARAN]. Milestone payment available for Pilot Sprint.
05How we measure
What the system does, in numbers you can check.
01
Reply time
Median time from new message to first reply, from your chat log.
02
Follow-up rate
Share of leads with complete follow-up, counted in your sheet.
03
Hours saved
Time per report before and after, timed with your team.
06Live demo
Try a sample flow.
Try our AI assistant
Demo coming soon. Meanwhile, reach us via booking, email, or WhatsApp.
See more proof on Work, including build logs and sample reports. Illustrative example, not a client result.
07FAQ
Short answers.
01
How fast can we start?
After a short audit call we send a fixed scope. Typical start is within one week.
02
What do you need from us?
One contact person, sample questions or data, and approval on drafts.
03
What if it does not fit?
We start with a Pilot Sprint with fixed scope. You keep the docs and the flow map.
Start with a small pilot.
Tell us one flow that hurts. We reply with scope and price.
Prefer email first? Write to contact@riak.space.